Customer Services

There are a range of services designed to add to your shopping experience at Sugarland Shoppingtown. The Customer Service staff at Centre Management are happy to assist you in all aspects of your visit to the centre, and can be contacted on 4152 5788 during core trading hours. The Centre Management office at Sugarland Shoppingtown is located in the corridor next to Jay Jays.

Customer Servie information for your convenience:

• ShopMobility

• Parent Rooms

• Parking Information

• Gift Vouchers

• Centre Trading hours

• Centre directory

• JP Service

• General Services

• Banks & ATM’s

ShopMobility

ShopMobility is a free customer service, which provides wheelchairs to customers to make shopping easier. ShopMobility equipment can be hired from the Centre Management Office located near Jay Jays, or you can book ahead by calling Centre Management on (07) 4152 5788.

Parent Rooms

We have two parent rooms at Sugarland Shoppingtown.  One located in the corridor opposite Sunglass Hut. This is fully equipped with a microwave, lounges, private feeding room, parent and child sized toilets and easy to use change tables.  The other is located in the food court with parent and child sized toilets, microwave and change table.

Parking Information

Sugarland Shoppingtown offers over 1300 car parking spaces, including over 600 which are shaded. All parking is free of charge and located on one level surrounding the centre for ease of access. 

Gift Vouchers

Can’t think of the perfect gift? Here’s the gift that’s bound to please all ages, tastes and styles – a Sugarland Shoppingtown gift voucher.

Gift vouchers are valid at every specialty store in the centre including Cornett's Supa IGA, and Flash Harry's. Vouchers are valid for 12 months from the date of issue.  

Vouchers are available from the Centre Management Office during core trading hours.

We only accept cash or Debit Card through Eftpos facilities. Credit Card is unavailable. 

Centre Trading Hours

For a full list of Centre Trading hours click here.

Centre Directory

To view our store directory online please click here.

JP Service

A Justice of the Peace is available free of charge to Sugarland Shoppingtown customers every Wednesday from 1pm-3pm. This service is located near Sanity.

General Services

Lost Property

For all property lost in centre please see Centre Management located next to Jay Jays or phone 4152 5788.

Public Transport

For public transport timetables please visit Centre Management located next to Jay Jays.

Retail Services

• Australia Post

• Blooms the Chemist

• Medical Centre 'The Family Practice'

• OPSM

• Budget Eyewear 

• Specsavers

Banks and ATM's

• Commonwealth Bank

• Suncorp

• Wide Bay Australia

• Westpac in store Agency Branch (located in Blooms Chemist)
  Westpac Advisory Centre

• ATM’s for all of the above as well as National Australia Bank & Queensland Teachers Credit Union